Ascent’s AscenTel™ Server Platform technology and services brings multiple benefits to business and their end-users.

Business Benefits
 
The Voice Advantage
 		 The Business Benefit
 
Easier and more convenient access to information and transactions. Increased customer loyalty
 
Reach more customers with anywhere any phone access to your services. Expanded markets
 
Get additional business from existing customers with convenient anytime access. Increased revenue
 
Convenient phone access to the business information they need. Increased employee productivity
 
Better automatic voice handling of
call-routing and service requests.		 Lower Call Center operating costs
 
Re-use of existing application environments and web infrastructures. Increased return on investment and a decreased total cost of ownership
 
Use voice interfaces before they become commonplace.
 		 Increased competitiveness
 
   

End User Benefits
 
The Voice Advantage
 		 The End User Benefit
 
Natural voice input instead of DTMF or touch tone keypad entry, especially with hands-off, eyes-off cell and cordless phone usage. Ease of use
 
Obtain services and information without
the need to be at an Internet-connected
PC. 		Anywhere, anytime Internet access
 
No need for a PC or technical skills to
take advantage of Internet services.
 		 Internet access for all phone users
 
Visually impaired and other handicapped users can use the Internet. Handicapped Internet access