Ascent is uniquely suited to integrate voice technology into your organization 

Ascent is the only provider of both voice-based application software and IT consulting services. We enable companies of all sizes to take advantage of voice technology. 

Ascent’s AscenTel™ Server Platform is an integrated voice enablement platform that uniquely voice-enables all business applications running on any operating system using VoiceXML enhanced with Natural Language Processing. It streamlines voice application development by incorporating state-of -the-art telephony, speech recognition and text-to speech engines, and an advanced voiceXML interpreter; its robust architecture is designed for easy cost-effective integration into existing infrastructures. 

Ascent’s custom voice services are focused on creating solutions specific to the financial services, insurance, manufacturing, retail, healthcare, and energy industries. We will voice enable enterprise data and transactions, including voice enhancing existing applications and solutions for your specific purposes. We integrate voice into your existing enterprise applications and infrastructure without changing the design of your intranet or enterprise web site. And our services provide end-to-end support and seamless conversion, regardless of operating system. 

Voice applications deliver endless possibilities to simplify communication and maximize customer support offerings, from simple information requests to v-commerce transactions, to specialized services such as unified messaging. 

Instead of having to return to their home or office PC to gain access to important information or conduct transactions, users can perform everyday cyberchores from any phone anywhere. 

Take advantage of our voice solutions. They will help you add efficiency to your business processes while reducing costs and enhancing the user experience.

Ascent will make your enterprise data available to your target audience.

The possibilities are virtually endless. Following are a only a few examples of where voice can help your organization: 




 - For your employees, especially the mobile ones – more productivity
      * Sales force
      * Telecommuters
      * Channel partners
      * Off-Site Workers
      * Field Technicians

- Access and update corporate Intranet and Internet content, e.g. calendaring, human resources,
  telephone directory

- Access all email, phone, pager and fax messages from one voice mailbox

- Schedule jobs and check work-order status

- Obtain the latest sales, inventory and client data

- Receive alerts from mission critical applications 


For customers – enhanced service

Financial Services
Access balances, product information
Perform funds transfer, stock purchase and sale

Insurance
Report claims, check claims’ status
Obtain agent and policy information 

Manufacturing/Retail
Perform on-the-spot commercial transactions
Obtain real time product/price information and order/shipping status

Healthcare
Renew prescriptions

Access provider, hospital services and directory information

Energy
Report trouble
Check repair and service status