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KEY Products and Services
Ascent Computing Group Inc, an Inc 500 and Fast 500 company is the only provider of both voice based business application software and business IT solutions and services.
Main Lines of Business:
Ascent is engaged in two main lines of business:
(a) Voice-enabling platform (AscenTel™) and voice-enabled business applications; and
(b) Business Solutions – providing IT (Information Technology) consulting and professional
services, and custom and standardized application development services.
Market Segments:
Ascent has existing clients in, and has targeted the following market segments:
- Financial Services/Insurance
- Health Care
- Manufacturing/Retail and
- Energy Utilities
Ascent’s infrastructure is set up to effectively focus our technology, processes and resources on satisfying various customer requirements. We provide services and solutions through our Business Solutions Division and voice enabling platform and services through our Voice Technology Division
Business Solutions Division
Through Business Solutions Division, we provides a wide range of services and turnkey solutions that run gamut from short-term focused services to long-term comprehensive, leading-edge solutions, including professional services if required . We always begin with a free business analysis so we can understand your business and tailor a solution to meet your exact needs. We offer business solutions in the areas of :
- e-Business solutions
- Voice technology solutions
- Database and application development
- Software and systems integration
Voice Technology Division
Ascent has developed AscenTel™, proprietary technology software that enables companies of all sizes to deliver enterprise and Internet data to their customers and mobile employees using voice: either via a wireless or a landline telephone. AscenTel™ uniquely voice-enables all business applications running on any operating system using VoiceXML enhanced with Natural Language Processing. Users now have the ability to request and receive information verbally from enterprise databases and can also conduct transactions over an authenticated, secure and reliable infrastructure. The technology provides the ability for “hard” or written confirmation, either via e-mail or on the user’s handheld/wireless device. An earlier version of the product, developed as a voice browser, was showcased at Internet World 2000 in New York in November 2000.
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