The AscenTel™ Server is a fully integrated voice application platform that provides streamlined application development and runtime environment. It minimizes time to market and reduces support and maintenance costs.

Features

Benefits

Leading-edge speech recognition engine recognizes words and phrases, spoken with different accents, pronunciations, speed and voice quality enhanced with natural language capabilities

Assures your voice solutions will handle speech from your target audience with a high degree of accuracy

Leading-edge text-to-speech engine converts your unique enterprise text data to natural sounding voice.

Makes it practical and easy to create and maintain voice applications that access real-time enterprise data.

Leading-edge telephony manages all the calls and supports analog and digital connections and continuous speech processing.

Supports high-volume call handling and enhances the user experience with barge-in capability.

Enhanced computer telephony enables interfacing to CTI middleware and CRM solutions.

Supports key industry software.

An advanced VoiceXML interpreter, translates the open-standard VoiceXML scripting language (*) to voice dialogues.

Minimizes development and maintenance costs.

High Scalability is enhanced by separating the VoiceXML server from the resource manager.

Ensures increasing customer loads and peak volumes can be handled seamlessly.

Application sharing allows multiple applications to run simultaneously on one server.

Provides for a quick return on investment.

Re-use of existing Internet/Intranet infrastructures
- Multi operating system support for servers running
  any operating system, (Unix, Windows,
  Mainframes).
- Location Independence enables interfacing to other
  web and database servers no matter where they
  reside, within or outside the enterprise.

Easy and economical to add voice applications to existing servers.

(* Recognition of both the potential and need for voice access to the web, led to the creation of VoiceXML by the VoiceXML Forum. The VoiceXML Forum is the industry organization founded by AT&T, IBM, Lucent and Motorola for the purpose of establishing and promoting the VoiceXML language. VoiceXML is the accepted industry standard. To learn more about VoiceXML, please visit http://www.VoiceXML.org)