AscenTel™ Basic Setup
AscenTel™ Call Center Setup
AscenTel™ ASP Setup
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The above diagram shows AscenTel™ setup for a basic enterprise configuration. The basic security level of the enterprise is maintained by AscenTel™ implementation. The call can originate from a landline or wireless phone having an Analog, T1, or VoIP connection. The AscenTel™ can also be setup behind a PBX. AscenTel™ is connected to the network through a firewall from where the system downloads VoiceXML applications and pre-recorded audio files using http/https protocol. The Voice applications can be hosted anywhere within the network.